We’ve put together a list of frequently asked questions to help assist you with answers to questions we get all the time!
When you get your library card you will be assigned a temporary PIN – usually the last 4 digits of your phone number. When you log into your account for the first time using this temporary 4 digit PIN, you’ll be automatically prompted to change your password. You’ll need to select a password that’s at least seven characters long and contains both letters and numerals. Once you make this change, you’ll be able to log into your account. Should you forget your new password, you’ll still have the ability to update it online. Your library also has the ability to reset your password or to assign you a temporary password that will allow you to reset your password yourself online.
This is the 14 digit number on the back of your library card. Always enter this number without spaces.
Register for a library card in the town where you live. Bring an ID and proof of address when you register. Children aged birth up to the 6th grade will need a parent or guardian’s signature to receive their library card.
Yes! Stop by the Circulation Desk to get a replacement library card.
First, check to see if it is a Georgetown book. If the book is from our library, you can replace it by either paying for the book (by check or cash) or by buying a replacement copy. If you decide to buy a replacement copy, the copy must be new or like-new in order for it be an acceptable replacement. If the book is not from our library, please check to see what the library's policy is regarding replacing lost or damaged books. Some libraries do not accept replacement copies.
Yes! The Library has public computers with Internet access. You do not need a library card to use a computer – check with Reference staff for assistance.
Yes! The Library provides free wireless Internet access throughout most of the building. Please note, our wireless is password protected.
The Library has a number of passes that offer free or reduced admission. You can reserve a pass by phone or online.
You can request a book by calling the Library at 978-352-5728, or online using the MVLC catalog and your library account.
You will be notified of the arrival of your requested item by phone, email, or text. Sign up for email or text notification in your library account.
There are no limits as to how many materials you may borrow, although, in the case of school assignments, the library may temporarily restrict the number of items on a particular subject.
Most circulating materials may be borrowed for three weeks. DVDs may be borrowed for one week.
Call the Library at 978-352-5728 to have a staff person locate the book for you.
Click on the book title and scroll down to “Available copies”. The location of the book will be listed below the title and book information. The Collection (where the item is located in the Library), the Call Number (where the item is located in the Collection) and Status (Available or Checked out) are also listed. –No location listed? That item is not available in the Library in which you are searching. Select “other locations” to see where the book is located.
Most library materials can be renewed online as long as they are not overdue or requested by another patron. Items can also be renewed by calling the Library at 978-352-5728.
The book drop is always available for returns. The book drop is located right next to our main entrance doors. Please take care when returning CDs and DVDs in the book drop. An elastic band around these items can help to prevent damage caused by opening cases.
NOTE: Items left in the book drop during library hours may not be checked in until the following business day.
The Library does not charges fines for any overdue materials. The Library will inform you of any fines due to libraries that do charge overdue fines. The Georgetown Peabody Library can accept up to $20.00 in fine monies due to other libraries.
In the event of inclement weather, the Board of Selectmen (with the Town Administrator) will decide if the Town is closing early. If the decision needs to take place any time outside of Town Hall hours then the Library Director and/or Library Board of Trustees decide. As a general guideline, if Town Hall is closed, the Library will be closed.
You may talk on your cell phone in the first floor lobby area or outside the building. Thank you for using these designated areas only for cell phone use.
Yes! Our fax machine is located on the first floor next to our photocopier. There is no charge to use the Library’s fax machine, but you are more than welcome to make a donation to the Library.
You are welcome to bring drinks in spill-proof bottles and snack foods except at the public computers. You must clean up after yourselves and bring your waste to the trash bins.
View the Event Calendar on the Library website homepage, or check out the bulletin board in the Lobby of the Library.
When the meeting rooms are not being used for Library programs, the Library staff welcomes the use of the meetings rooms by non-profit and non-commercial groups on a first-come, first-serve basis. Such use of the rooms must be free and open to the public. Please review our Meeting Room Policy for more information.
No. There is a Notary Public available at the local UPS store in Rowley and the Merrimack Valley Federal Credit Union in Haverhill.